Customer Care Center

Providing top customer satisfaction has always been a core pillar of the way American Signal Corporation (ASC) does business. We know that our customers rely on us for expertise, advice and more, to ensure their mass notification systems are always functioning to the fullest. Our customers know they can rely on us for virtually anything, at any time.

One of the ways we set ourselves apart from other mass notification providers is through dedicated systems support. If you have a problem with one of our products—no matter the nature or scope of the issue—you can get in touch with us quickly to see it through to a resolution. From hardware to software issues, or even a combination of the two, a solution is just an email away.

Training Available

To help you become intimately familiar with the ASC products you’re utilizing, we’re pleased to offer comprehensive on-site training. We invite you to come learn directly from our factory technicians, who will provide in-depth instruction for CompuLert™ NEXGen and CSC, as well as for mechanical and electrical siren training.

Want to train your entire IT staff on ASC hardware and software? We also offer on-location training at your facilities. This is ideal for educating entire teams and is best suited for facilities utilizing integrated ASC products at a high-level.

Having someone on-site, with instant accessibility to your system’s various ASC components, means reduced downtime in the event of a problem, quicker resolutions and a more comprehensive understanding of the system as a whole!